- Recommended frequency of maintenance
A planned maintenance visit will allow the MST engineer to carry out a complete audit of the total electronic security systems, the documentation associated with the systems, and the training requirements of operators. The systems should receive at least one planned maintenance visit per month due to the sensitive nature of the systems. However, additional planned maintenance visits may be required depending on the complexity of the systems, the environmental conditions, and the need to change ‘perishable items’ e.g., batteries etc. Note: These planned maintenance visits are in addition to any service call visits which may be required.
- Planned Maintenance Checklist
The service engineer shall complete a Planned Maintenance Checklist during the planned maintenance of the systems. A copy of the checklist will be handed over to the System Manager on completion of the planned maintenance.
- Planned Maintenance Report
A Planned Maintenance Report will be completed by the engineer following the planned maintenance of the systems. The report will list any deviations of the systems from the fully functional state and will list relevant comments about the system e.g., Camera 1 out of focus etc.
A copy of the report shall be given to the System Manager on completion of the visit. The report will enable the System Manager to monitor the reliability of the security systems, will ensure there is an audit trail if evidence is required, and allow for the budgeting of any replacement parts required in the future.
On every site visit, whether it is a pre-determined service call or emergency call-out, the technician shall at minimum verify the following:
- Camera / lens focus, and auto iris adjusted properly.
- Camera field of view is adjusted to Client requirements.
- Camera / housing viewing window are clean, inside, and out.
- Camera lens is dust free.
- Interior of camera enclosure is clean and dry.
- Check operation of pan tilt and zoom focus. Use High Speed Dome Controller in control room to check all these operations.
- Check all power connections to ensure AC plugs are not lose or power cables frayed.
- Check all UPS’ for battery loads and test.