ISO is the world’s largest developer of voluntary International Standards.
ISO 9001 is a globally recognized standard for quality management. It guides organisations of all sizes and sectors to improve their quality management systems. The requirements define how to establish, implement, maintain, and continually improve a Quality Management System (QMS).
Why is ISO 9001 beneficial?
ISO 9001 is the most widely used quality management standard in the world. Within the ISO 9000 family, which defines seven quality management principles, including a strong customer focus and continual improvement clause, ISO 9001 is the only ISO 9000 standard that an organization can be certified to.
Business benefits include:
- Customer confidence: Internationally recognised certifications and systems lead to increased customer trust and satisfaction.
- Effective complaint resolution: ISO 9001 guides companies to prioritise customer complaints which contributes to timely and satisfactory problem-solving.
- Process improvement: The standard assists Mustek to identify and eliminate inefficiencies, reduce waste, streamline operations, and promote informed decision-making, resulting in cost savings and better outcomes.
- Ongoing optimization: Scheduled audits and reviews ensure compliance to the ISO 9001 certification. This enables Mustek to continually refine our quality management systems, stay competitive, and achieve long-term success.